Privacy Policy - gijtl.com

Introduction

We value the trust you place in us and understand the importance of secure transactions and information privacy. This Privacy Policy explains how Gijtl and its affiliates (collectively “Gijtl” “we,” “our,” “us”) collect, use, share, or process your personal information through the Gijtl website https://gijtl.com/, its mobile application, and m-site (collectively referred to as the “Platform”).

While you can browse certain sections of the Platform without registering, we do not offer any products or services outside India. By visiting the Platform, providing your information, or using our products/services, you agree to the terms of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by Indian laws, including data protection and privacy laws. If you disagree, please do not use our Platform.

1. Collection of Your Information

When you use our Platform, we collect and store information provided by you. Generally, you can browse the Platform without revealing any personal information. Once you provide your personal information, you are not anonymous to us. We indicate required and optional fields where applicable. You can choose not to provide information by not using certain services or features on the Platform.

We may track your buying behavior, preferences, and other information to conduct internal research on user demographics, interests, and behavior. This information is aggregated and may include URLs you visit before and after our Platform, your browser information, and your IP address. We collect personal information (e.g., email, address, name, phone number, payment details) when you create an account or transact with us. Certain activities, like placing an order, require registration. We use your contact information to send you offers based on your previous orders and interests.

If you post messages or provide feedback, we collect that information to resolve disputes, provide customer support, and troubleshoot issues. We may collect personal correspondence sent to us or about your activities on the Platform.

2. Use of Demographic/Profile Data/Your Information

We use your personal information to provide requested products and services. With your consent, we access your SMS, contacts, location, and device information. We may request your PAN, GST Number, government-issued IDs, and KYC details for eligibility checks, GST invoicing, and enhancing your Platform experience. Access to certain products/services may be affected if consent is not provided.

We use demographic and profile data to improve our offerings. We may ask you to participate in surveys for additional information. These surveys are voluntary and help tailor your experience on the Platform.

3. Cookies

We use cookies to analyze web page flow, measure promotional effectiveness, and ensure trust and safety. Cookies do not contain personal information. We use cookies to enable certain features and to store your password less frequently during sessions. You can decline/delete cookies via your browser, but this may affect certain Platform features. Third-party cookies may also be present on the Platform.

We use third-party cookies, such as Google Analytics, for marketing and analysis. You can read more about Google’s use of personal information here and opt out here.

4. Sharing of Personal Information

We may disclose your personal information to third parties for order fulfillment, enhancing your experience, collecting payments, legal obligations, market research, enforcing our terms, and preventing fraud. We do not disclose your personal information for third-party marketing without your consent.

We may disclose personal information if required by law or to protect the rights, property, or safety of users or the public.

5. Links to Other Sites

Our Platform may link to other websites or applications that collect personal information. We are not responsible for the privacy practices or content of these linked sites.

6. Security Precautions

We maintain physical, electronic, and procedural safeguards to protect your information. We offer secure server access to your account information. However, data transmission over the Internet has inherent security risks. Users are responsible for protecting their login and password records.

7. Choice/Opt-Out

Users can opt out of receiving non-essential (promotional, marketing-related) communications by adjusting preferences on the Notification Preference page of the Platform.

8. Advertisements on the Platform

We use third-party advertising companies to serve ads on our Platform. These companies may use non-personal information about your visits to provide targeted advertisements.

9. Children’s Information

We do not knowingly collect personal information from children under 18. The Platform is only available to individuals who can form legally binding contracts under Indian law. Users under 18 must use the Platform under adult supervision.

10. Data Retention

We retain personal information as required by law and for the purpose it was collected. We may retain data to prevent fraud, for legal purposes, or in anonymized form for research.

11. Your Consent

By using our Platform, you consent to the collection, use, storage, disclosure, and processing of your information per this Privacy Policy. You represent that you have the authority to provide information about others. By providing your information, you consent to be contacted via SMS, messaging apps, calls, and emails for purposes outlined in this Privacy Policy.

12. Changes to this Privacy Policy

Please check this Privacy Policy periodically for changes. We may update it to reflect changes in our practices. Significant changes will be communicated via notice on our Platform or email as required by law.